How to setup and use Calling Features

CALL FORWARDING

Incoming calls are transferred to another number.

For Analog subscribers:

  • To activate Call Forwarding, dial 72#.
  • After the confirmation stutter dial-tone, dial the number you are forwarding your calls to and hang up (toll charges may apply).
  • To deactivate Call Forwarding, dial 73#. A stutter dial-tone will confirm the Call Forwarding is deactivated.

For VoIP subscribers:

  • To activate Call Forwarding, dial *72.
  • After the confirmation high-pitch dial-tone, dial the number you are forwarding your calls to, wait 3-5 seconds for the confirmation tones and stutter dial-tone and then hang up (toll charges may apply).
  • To deactivate Call Forwarding, dial *73 and hang up to deactivate.
    NOTE: stutter dial-tone will be present on the line while activated.

REMOTE ACCESS TO CALL FORWARDING

Activate Call Forwarding even when you are not there (toll charges may apply).

To Activate:

After each step you will receive a confirmation stutter dial-tone:

  1. Place a call to the Remote Call Forwarding Access number: 806-350-0099.
  2. Enter your telephone number including the area code (806-XXX-XXXX) followed by the pound sign (#).
  3. Enter your 4-digit security code followed by the pound sign (#).
  4. Dial 72#.
  5. Dial the number you are forwarding your calls to including the area code (806-XXX-XXXX) followed by the pound sign (#).
  6. A stutter dial-tone will confirm that Call Forwarding is activated and you can hang up.

To Deactivate:

  1. Place a call to the Remote Call Forwarding Access number: 806-350-0099.
  2. Enter your telephone number including the area code (806-XXX-XXXX) followed by the pound sign (#).
  3. Enter your 4-digit security code followed by the pound sign (#).
  4. Dial 73# and a stutter dial-tone will confirm that Call Forwarding is deactivated and you can hang up.

THREE-WAY CALLING

Turn an everyday phone call into a three-way conversation by adding an additional caller to the line.

How It Works:

  • You’re on one call and want to add another call.
  • To put the first call on hold, press the switch hook (or flash button)
    for one second. When you hear a dial tone, dial the third number.
  • To put your Three Way Call into effect, press the switch hook
    (or flash button) for one second.
  • If the third person doesn’t answer, press the switch hook twice to go
    back to the first call.

CALLER ID

Know who’s calling before you answer the phone. Caller ID service will display, after the first ring, the name and telephone number of the calling party.

If the display shows number only, the name is not available from the calling area. If you receive a call from an area not offering Caller ID, the display will flash “Out of Area” or “Unknown Number”.

To use Caller ID, you must have a display unit or a display telephone.

CALL WAITING

Don’t miss important calls because of busy signals. Relax and enjoy calls, knowing Call Waiting will let you know if another caller is trying to reach you.

How It Works:

  • While you’re on a call, a “beep” alerts you that a second call is waiting.
  • To answer the second call, press the switch hook (or flash button).
  • The first call will go on hold.
  • To alternate between calls, press the switch hook (or flash button).
  • To deactivate Call Waiting, before making a call, dial *70.
  • To deactivate Call Waiting during a call, press the switch hook (or flash button). The call will go on hold, then dial *70.

CALLER ID WITH CALL WAITING

Caller ID with Call Waiting allows you to manage two calls at once.

When you are already on a call, Caller ID with Call Waiting works in conjunction with Caller ID to let you know who the incoming call is from.

You can then choose if you want to answer the second call or stay on the line with the first caller.

You must also be subscribed to Call Waiting to have this service.

How It Works:

  • When you hear the Call Waiting tone you will see the second caller’s name and number on your display.
  • To put the current caller on hold while you answer the new call, briefly press the switch hook or flash button on you phone.
  • You can switch between callers as often as desired.

CALLER ID BLOCKING

  • To restrict the display of your name and number on a per call basis
    (before making your call), dial *67.
  • A stutter dial-tone will confirm that Per Call Block is activated.

ANONYMOUS CALL REJECTION

With Anonymous Call Rejection (ACR / aka  Block the Blocker) you can refuse to
receive calls that are blocked from showing on Caller ID displays.

How It Works:

  • When you activate ACR, blocked callers will hear a message that you don’t accept blocked calls, to hang up, unblock their number and dial again to call you.
  • Once you subscribe to ACR, to activate ACR dial *77
  • To deactivate ACR dial *87

RETURN CALL

Return Call provides a verbal message indicating the last number that called you including date and time.

How It Works:

  • Dial *69
  • To call that party, press “1”. If the called party is busy, hang up and you
    will hear a special ring when the line becomes available.
  • Lift the receiver and wait for the called party to answer.
  • To cancel Return Call, dial *89. Listen for an announcement indicating that you have deactivated Return Call.
  • Return Call automatically returns the last call received whether answered or not.
  • Return Call will automatically attempt to place the call for half an hour.
  • If you don’t pick up, the special ring will be repeated every five minutes for the remainder of the half hour, provided the line remains free.
  • You may make and receive calls while Return Call is activated.

REPEAT CALL

Repeat Call eliminates wasted time and frustration dialing busy numbers.

You’re trying to reach someone and the line is busy again and again.

Instead of dialing the number over and over, let Repeat Call do the dialing.

How It Works:

  • Dial *66 to redial the last number you called.
  • When the line becomes free you will hear a special ring. Pick up the
    handset and the number you called will ring.
  • If the called party is not busy, the call will be completed.
  • To cancel Repeat Call, Dial *86. Listen for an announcement
    indicating that you have deactivated Repeat Call.
  • Repeat Call will automatically attempt to place the call for half an hour.
  • If you don’t pick up, the special ring will be repeated every five minutes for
    the remainder of the half hour.
  • You may make and receive calls while Repeat Call is activated.

*PER USE CHARGES MAY APPLY ON SOME FEATURES.